Purple Cloud | Live chat for brick-and-mortar stores
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Purple Cloud® puts your sales team in direct, meaningful contact with your customers — before they even visit your store!

Your customers now have direct access to your store with highly-personalized service like never before

Smooth Sales

Grow your brick-and-mortar store’s ability to reach shoppers at home and on the go. Purple Cloud’s real-time conversations create informed, motivated customers that are ready to buy the second they reach your doorstep.

The VIP Experience

Before they even step inside, customers get the VIP service they love. You get valuable details about what they want to buy — with zero awkwardness.

Send Photos & Videos

From text messaging to video, from chat to voice: Purple Cloud helps you interact with your customers in a way that’s most comfortable to them. Photos, videos, and a consolidated timeline keep customer interactions organized and searchable.

100% Safe & Secure

Customers are in complete control of the conversation: they can begin and end it at any time. Conversations are encrypted end-to-end, and destroyed when complete. Customers share only what they want to.

Our simple pricing structure makes it easy for any type of store:

Purple Cloud® is a low flat rate per employee per month


Completely Unlimited!

Use as much as you want without limits! You get unlimited customer chat with text, voice, photos, and videos.

Full Website Integration

A fully integrated “message now” button for your website complete with technical support from Purple Cloud.

An Incredible Guarantee

Our amazing 90-day, 100% money back guarantee. Get your money back if you are not completely satisfied, no hassles!

Don’t take it from us, here’s what others are saying ...

“Purple Cloud is lightyears ahead of its competition.”
Shaun Weissman, Rallye Motors

“The app resembles a cross between a human greeter at an Apple store and the technology from the movie Minority Report that personally welcomes consumers by name and directs them to the merchandise.”
Laurie Sullivan, MediaPost

“This technology is $!%# amazing!”
Josh Shatkin-Margolis, Purple Cloud

Here are some of our current customers:

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Would you like to take PurpleCloud® for a spin? Try it now for FREE!

See how we create conversations between retailers and shoppers across every channel: mobile, social, television, print, online, and in-store.

One platform, one-on-one conversations, everywhere you are.

Request a demo!