Company

We help dealerships hear every opportunity.

Purple Cloud, Inc. is a New York company founded in 2013. We build communication intelligence for car dealerships and the phone providers that serve them.

Our story

Following the conversation to where it actually happens.

We started out helping stores talk with shoppers. Working with dealerships showed us where the most valuable conversations happen: on the phone, out of sight of the people responsible for them.

2013

Founded in New York City

Purple Cloud launches to help brick-and-mortar stores talk directly with shoppers while they research a big purchase.

Call tracking

Built into the phone system

Working with VoIP providers, Purple Cloud puts call tracking inside the phone systems dealers already use. No tracking numbers, every line covered.

Today

AI on every call

Purple Cloud transcribes calls with its own GPU-powered transcription service and uses AI to review every call, voicemail and text, then turns the results into CRM records, alerts, dashboards and gradebooks.

How we build

Three principles behind the product

We never touch a call

Purple Cloud reads your phone system's records and is never in the call path. Adding it should carry zero risk to your phones.

Coaching, not surveillance

The point of hearing every call is to win more customers and recognize the people doing it right, not to catch anyone out.

Answers, not just data

Dealers don't need more dashboards. They need to know who asked for the appointment and which customer needs a call back.

Founder & CEO

Josh Shatkin-Margolis

Josh holds a degree in computer science and electrical engineering from MIT. After MIT, Josh led data processing at DoubleClick for five years through its acquisition by Google, launching its search and ad exchange products. Josh then did the same at Yahoo!, managing a team of 125 engineers responsible for data processing across the advertising division.

As sole founder and CEO, Josh built Magnetic, the company that pioneered search retargeting and grew to more than 280 employees and $100 million in revenue. Josh holds the patent for search retargeting, and founded Purple Cloud to get back to the earliest stage of company building.

MIT, CS & EEDoubleClick → GoogleYahoo!Founder, MagneticSearch retargeting patent

Careers

We're a New York company changing how dealerships communicate with their customers. If you're smart, curious and want to build software people use every day, we'd like to hear from you.

resumes@purplecloud.com

Press

Company: Purple Cloud, Inc.
Founded: January 2013
Headquarters: New York, NY
Ownership: Privately held
CEO: Josh Shatkin-Margolis

pr@purplecloud.com

Contact

Talk to a person.

Salessales@purplecloud.com

Partnershipssales@purplecloud.com

Presspr@purplecloud.com

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